Organizational Development (OD) Defined  

Organization development is a process by which behavioral science knowledge and practices are used to help organizations achieve greater effectiveness, including improved quality of work life and increased productivity (Cummings, & Huse, 1989).

Organizational Development takes many forms, but generally it means improving the inner workings of an organization. Some OD processes are:

• team building

• change management

• process improvement

• needs assessment

• capacity building

• performance evaluation

• coaching

• succession planning

• strategic planning

• leadership development

• performance management

The Urban Group has worked with many organizations, both large and small to improve organizational effectiveness and efficiency.

Ruth Urban is a member of the local OD Network. She regularly attends their skill- building seminars, continuously sharpening her tools in order to remain on the cutting edge of this dynamic field.